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About

The Full Story

At Pro Pump & Filtration, we are more than just a water pump and filtration company – we are a family-owned and operated business deeply committed to providing you with the highest quality service, affordable prices, and unmatched workmanship.

Our founder, Norman, is a trade-qualified fitter and turner with an impressive 26 years of hands-on experience in the industry. His dedication to precision and quality workmanship serves as the foundation of our business. With Norman at the helm, you can trust that your water pump and filtration needs are in the hands of a true expert.

As a family-owned business, we understand the value of trust and integrity. When you choose Pro Pump & Filtration, you can be confident that you're choosing a company dedicated to delivering nothing less than exceptional service. We prioritize customer satisfaction above all else and take pride in going the extra mile to ensure your needs are met.

We firmly believe that quality service shouldn't come at a premium. That's why we work tirelessly to keep our prices competitive and affordable, making it easier for you to access top-notch water pump and filtration solutions. At Pro Pumps & Filtration, you'll find value for your investment without sacrificing quality.

When you choose Pro Pump & Filtration, you become a part of our extended family. We are dedicated to building lasting relationships with our customers based on trust, reliability, and exceptional service. Your satisfaction is our priority, and we stand by our work every step of the way.

At Pro Pump & Filtration, we're not just in the business of water pumps and filtration; we're in the business of enhancing the quality of life for families and businesses alike. We invite you to experience the difference of working with a family-owned company that values quality, affordability, and craftsmanship.

Contact us today to discuss your water pump and filtration needs, and let us show you how we can make a difference for your family or business. Thank you for considering Pro Pump & Filtration for all your water pump and filtration requirements.

Company Overview

Established with a commitment to excellence, Pro Pump & Filtration was formed to provide a wide range of services and products, specializing in the supply, installation, and maintenance of water pumps, filtration systems, and UV purification technology.

At Pro Pump & Filtration, our mission is to ensure that homes, businesses, and communities have access to clean, reliable, and safe water sources. We are driven by the belief that everyone deserves high-quality water solutions that meet their unique needs. In an ever-changing world, water safety is paramount. Our UV purification systems utilize cutting-edge technology to disinfect water, providing an additional layer of protection for you and your family.

Pro Pump & Filtration is not just a water solutions company; we are your partner in ensuring that you have access to clean, safe, and dependable water. Whether it's for your home, business, or community, we are here to deliver the quality and service you deserve. 

Meet The Team

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Norman Smith

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Norman is a highly experienced trade qualified Fitter and Turner with 26 years’ experience. His highly skilled technical and mechanical ability and proficiency in the use of hand tools, machinery, diagnostic and performance testing equipment associated with hydraulics, servicing, manufacture, and installation will be our key player. 

For 19 years he worked for Anglo America/DeBeers Consolidated mines as a mechanical fitter and turner before immigrating to New Zealand.  This offered world-class exposure within a fast paced, production driven industry.  There Norman proved himself as a multi-skilled tradesman working on a range of industrial size pumps, reverse osmosis water filtration systems, plant and equipment etc.  The health and safety systems demanded within the mining industry are of a superior nature due to the risk associated with this field.  Health and safety knowledge is important to lead any team.  

He is a reputable pump specialist and has worked for All Pumps/PASLR and Ecoflow in New Zealand before venturing off to start Pro Pump & Filtration.  It is Norman's desire to offer affordable, reliable and friendly service to all Pro Pump & Filtration customers.

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Corneli Smith

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Corneli has 23 years of experience in Customs clearing and freight logistics and is a good administrator and excellent accounts manager.  She is very skilled at streamlining procedures and runs the administrative part of Pro Pump & Filtration. 

Let’s Work Together

Get in touch so we can start working together.

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Privacy Policy

Pro Pump & Filtration is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our products and services.

Information We Collect

We may collect personal information from you when you interact with our website, make a purchase, request services, or communicate with us. This information may include:

  1. Contact Information: such as your name, email address, phone number, and mailing address.

  2. Payment Information: such as credit card details or other payment information for transactions.

  3. Transaction Information: details about purchases and orders you make with us.

  4. Technical Information: including IP address, browser type, device information, and cookies.

  5. Communication Preferences: such as your marketing preferences and communication with our customer support.

How We Use Your Information

We use the information we collect for various purposes, including:

  1. Providing Products and Services: to fulfill orders, process transactions, and deliver products and services to you.

  2. Customer Support: to respond to your inquiries, provide assistance, and improve our customer service.

  3. Marketing and Promotions: to send you promotional materials, offers, and updates about our products and services, where permitted by law.

  4. Improving Our Business: to analyze trends, monitor the effectiveness of our website, and enhance our products and services.

  5. Legal Compliance: to comply with legal obligations, resolve disputes, and enforce our policies.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information with:

  1. Service Providers: third-party service providers who assist us in operating our website, conducting our business, or servicing you.

  2. Legal Requirements: when required by law or in response to valid legal requests, such as court orders or subpoenas.

  3. Business Transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us. To exercise these rights or for any questions regarding your information, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our practices, please contact us at [Contact Information].

Effective Date: 26/04/2024

This Privacy Policy was last updated on the date indicated above.

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